Deactivate a Member
Sometimes, you may need to remove a member from your Mediagraph account. We offer a self-service option to deactivate a member, available to Admins in the Manage panel. This is effectively identical to deleting a member, as it hides them from the members list and prevents the account from being used.
We discourage deletion because all data about the deleted member would be destroyed in the process. Afterwards, any action tied to that member would be untethered from the person who did it. Deactivation keeps a record of the actions made by that member during their tenure. These can include uploads, downloads, taggings, and other changes to metadata. In cases where you need to permanently delete a member, contact us.
- In the Manage panel, select Members from the left-hand side panel.
- Find the member you want to deactivate. In the dropdown menu in the Status column, change Active to Deactivated.
- You can show deactivated members by clicking the filter icon in Status header and selecting Deactivated.
Related Articles
Reactivate a Member
When a member is deactivated in Mediagraph, they are automatically hidden from the members table to keep the interface clean and organized. However, you can easily reactivate deactivated members when needed. This feature allows you to restore access ...Edit a member's role
Roles determine what members can view and do in Mediagraph. There are staff roles designed for the management of users and content, and non-staff roles that give members access to the Library. Read more about the different roles in Mediagraph. You ...Mediagraph Member Roles
Roles determine what members can view and do in Mediagraph. There are staff roles designed for the management of users and content, and non-staff roles that give members access to the Library. There is also a “role” for people who are not members of ...Sandbox Collections
When you make a Group you have the option of creating a Group Sandbox. Sandboxes are Collections that can only be accessed by Managers and Taggers. Sandbox Collections are useful for the preparation of files for inclusion in “regular” member-facing ...Enable download links for Quick Share
The Quick Share feature allows members to share a link to a web page containing assets from their Mediagraph account. Note that no login is required to access this page. If enabled, these galleries can include a download link. Admins can make ...